How to Contact Us

We’re available to help you during our operating hours. Simply give us a call or contact us by email. We’re looking forward to hearing from you!

Fraport AG

Frankfurt Airport Services Worldwide


60547 Frankfurt am Main

Phone        +49 69 690-70366
Fax               +49 69 690-70369

By Car

Fraport AG’s VIP-Lounge, is located on the arrivals level at Gate 19 of Terminal 1 adjacent to Concourse A.

Program your navigator as follows: Ankunftsbogen, 60549 Frankfurt am Main, GPS  coordinates:  GPS-Link for Google Maps

Coming from motorway A3 or A5, follow the signs:

Terminal 1, Ankunft / Arrivals / Tor 11-15 and / or
Tor 11-20 (“Tor” is German for gate).

Drive toward the arrivals level while staying in the middle lane of the access road.

Turn right just before the entrance to the roundabout.

After about 50 meters, turn left into the entrance of the VIP-Terminal. Ring the bell at the gate.