How to reach us!
We're happy to help you with your concerns. Simply call us at our phone number or contact us by email. We look forward to hearing from you!
Fraport AG
Frankfurt Airport Services Worldwide
VIP Services
60547 Frankfurt am Main
Germany
Phone +49 69 690-70366
Fax +49 69 690-70369
Email vip-services@fraport.de
Important note
The new Terminal 3 at Frankfurt Airport has been in operation since April. Due to the ongoing implementation phase, there may be longer waiting times for our VIP-Services as well. If you are departing from or arriving at Terminal 3, we recommend that you allow significantly more time for your stay at the airport. You can check our airline directory to see if your flight departs from Terminal 3.
Arriving by car
- The Fraport AG VIP Terminal is located at Gate 19 of Terminal 1, Arrivals Level, adjacent to Hall A.
- Data for your GPS link for Google Maps navigation device: Arrivals Sheet, 60549 Frankfurt am Main, GPS data: GPS link
- Detailed driving directions as a PDF can be downloaded here: