German Design Award Winner 2019

Dear Customers, Passengers, Meeters and Greeters,

as you may have heard or read in the media, due to the current regulations in the German state of Hessen, the so-called 3G rule has been in effect for our VIP Lounge and our services since Tuesday, March 1st. All passengers and greeters who visit our lounge or use our services must provide proof accordingly, which must be checked by our staff. The legal basis for this is the Hessian Prevention and Escalation Concept for Containing the Further Spread of SARS-CoV-2 in Hessen and Section 3 of the Hessian Coronavirus Protection Ordinance (CoSchuV).

For detailed explanations and further information about the 3G status, please refer to the relevant regulations Further information on the current regulations can also be found here.

Despite any inconvenience this may cause, we’re looking forward to welcoming you and your guests to our VIP facilities and hope you enjoy your stay with us!


The Frankfurt Airport VIP Services

VIP-Services Frankfurt Airport

Your personal luxury

German Brand Award Winner 2019 Service Brand of the Year German Design Award Winner 2019

We offer you the experience of custom-tailored luxury at Frankfurt Airport! Our premium VIP-Services are available for you to take advantage of as an arriving, departing or transferring guest. No matter which airline you are flying with, you can enjoy maximum comfort in a luxurious ambiance along with personal service to meet your every wish.

Try out our extensive range of services―you’ll be thrilled!

Personal Reception

Personal Reception

The time you spend with us in our care starts right at the plane or in the exclusive driveway to our VIP facility. We personally greet you there and escort you with maximum discretion through the terminal via a special route that bypasses the crowds.

Exclusive Fleet of Luxury Vehicles

Exclusive Fleet of Luxury Vehicles

Choose from a wide range of luxury limousines - we keep all leading makes in stock for you.

Sumptuous VIP Lounge

Sumptuous VIP Lounge

Away from the public terminal areas, our VIP lounges welcome you to an exclusive world of comfort and extravagance where your every wish is met.

Custom Services

Custom Services

Throughout your stay, our friendly, competent VIP agents personally meet your wishes and diligently handle all formalities for you.

Exquisite Enjoyment

Love at First Flight

Prominent individuals from all over the world have taken advantage of our services for decades. They range from politicians and CEOs across actors and artists all the way to professional athletes. And you too can benefit from our high standards of customer care!

Love at First Flight

Our Exclusive Suites

Spend time in absolute privacy or in the company of others, just as you please. Find calm in an elegant yet cozy ambiance. Entertain yourself or get some work done: alone, with a companion, or in a large group. Most of our suites can be enlarged via a connecting door.


Our Exclusive Lounges

Ihre Möglichkeiten

A Host of Options

Our classic “Carat” VIP-Service can be supplemented with a host of other services on request. You’re also welcome to contact us about any special wishes and requests, which we will do our best to meet.

For a detailed list of all available services, please consult our
Service Catalog & Price List.


Bookable for arrivals, departures and transfers


  • Personal assistance
  • Coordination of all steps of the travel process while bypassing the public terminal areas
  • Use of a lounge and transfer in a luxury limousine

Carat can be supplemented with a wide variety of additional services.

Book Now

Simple and Convenient: Booking of the VIP Service you Prefer

It’s easy for you to book, either by calling us or using the downloadable booking form.

Fraport AG · Frankfurt Airport Services Worldwide
VIP-Services · 60547 Frankfurt am Main · Germany
Tel.: +49 69 690-70366  ·  Fax: +49 69 690-70369  ·

We’re looking forward to welcoming you soon!